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Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative. If we aren’t available, drop us an email and we will get back to you within 24 hours!
Pre Purchase Questions
Q: “Do you ship across Canada?”
Yes! We ship to all provinces and territories across Canada. Standard delivery times range from 3–7 business days, depending on your location.
Q: “Can I change or cancel my order after placing it”
You can request changes or cancellations within 12 hours of placing your order by contacting us at canadawildco@gmail.com. After that, your order may already be processed and shipped.
Q: “Do you offer free shipping?”
Yes — free shipping on all orders with no minimum purchase across Canada.
Q: “What payment methods do you accept?”
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and Shopify Payments.
Q: “How do I know if a product is in stock?”
All items listed on our website are in stock and ready to ship, unless marked as “Out of Stock.”
Q: “Are your products suitable for beginners?”
Absolutely. Whether you’re new to fishing or an experienced hunter, our collection includes gear for all skill levels — from starter kits to advanced accessories.
Q: “Do you offer gift cards?”
Yes! You can purchase Canada Wild Co. Gift Cards in multiple amounts. They make a great gift for outdoor lovers.
Q: "Are your products covered by warranty?"
Many of our items come with a manufacturer’s warranty. Details can be found in each product description. For additional help, contact our support team.
Order & Shipping
Q: “How can I track my order?”
Once your order ships, you’ll receive a confirmation email with a tracking link. You can also track your shipment anytime under My Account → Orders, or contact us at canadawildco@gmail.com for assistance.
Q: “How long will delivery take?”
Most orders are delivered within 6–10 business days across Canada. Remote areas may take slightly longer, but you’ll always have access to live tracking updates.
About Policies
Q: “Where can I find your return, refund, and shipping policies?”
You can review all of our store policies here:
Return & Refund Policy, Privacy Policy, Shipping Policy, and Terms of Service.
These cover everything from return eligibility and timelines to how we protect your information and handle shipping claims.