




We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
On days filled with sun and outdoor activity, a dependable cooler can make the difference between a crowded cooler and a focused, relaxed outing. The AO Coolers Original Soft-Sided Cooler Bag blends lightweight portability with thoughtful insulation, giving you a portable solution that can help keep drinks cold and snacks ready when you need them. Its high-density insulation works with a soft, flexible shell to balance temperature control with easy packing and transport.
The bag includes a removable shoulder strap for hands-free carrying and a convenient side pocket for small essentials like a bottle opener, napkins, or a phone. Crafted from durable soft canvas, it stands up to travel and everyday use, while a leak-proof TPU liner helps keep contents contained and the interior easy to clean.
Real-world use often centers on outdoor enjoyment: a day on the water, a tailgate, or a weekend picnic where cold beverages and snacks are within reach. The charcoal color offers a versatile, understated look that pairs well with outdoor gear and everyday apparel. While the design supports flexible use, keep in mind that performance can vary with ambient conditions and packing style.
Maintenance is straightforward: wipe the exterior clean and allow the liner to air dry after use. This cooler is designed to support an active outdoor lifestyle without making guarantees—your experience will depend on how you use it, the weather, and what you pack. The charcoal finish keeps a clean, adaptable look for many outings.
Q: Is the AO Coolers Original Soft-Sided Cooler Bag leak-proof?
A: Yes. It includes a leak-proof TPU liner designed to minimize spills.
Q: How much can the bag hold and what are its dimensions?
A: It holds 48 cans plus about 15 pounds of ice and measures 21 x 13 x 13 inches.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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