




We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Cooler Shock delivers a practical cooling solution for everyday outings. When frozen, these reusable ice packs hover around 18ºF, helping your snacks, drinks, and perishables stay cold for extended periods. They’re designed for coolers, lunch bags, totes, and beach bags, making it easier to enjoy a frosty treat or a chilled meal far from home.
Life on the go often means avoiding hazardous materials. These packs are non-hazardous and food-safe, so you can place them directly with lunch items, beverages, or prepared foods—no special handling required. Their reliability gives you peace of mind whether you’re packing a school lunch, a hiking snack, or a weekend picnic.
Think of Cooler Shock as your dependable sidekick for camping, road trips, or a sunny day at the park. The slim, portable design helps you maximize space in a cooler or tote, while the cooling power remains robust enough to keep items refreshed during longer outings. If you’re chasing a dependable way to slow the pace of warmth, these packs are worth considering as a practical option.
Freezing is straightforward: fill the large pack with water, tighten the screw cap, and slide it into your freezer. The patented formula begins working as soon as it’s chilled, offering predictable cooling performance when you need it most.
Each pack weighs 5 lbs when filled and can replace up to 7 lbs of ice, making it a lighter, cleaner alternative for keeping beverages, meat, fruit, dairy, or even breast milk cool. The two-pack setup means you can rotate packs for extended trips or wash-and-reuse between outings. It’s a practical option for those who want reliable cold storage without the mess of loose ice.
While real-world results vary with external conditions and container size, Cooler Shock provides a practical option to help keep food and drinks fresh during everyday activities. Consider them as possibilities for safer, easier cooling on the go.
Q: How long do Cooler Shock ice packs stay cold?
A: When frozen, they stay near 18°F for up to 24–48 hours, depending on conditions.
Q: Are Cooler Shock ice packs safe for food use?
A: Yes. They are non-hazardous and food-safe, suitable for lunch coolers and food storage.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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