




We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Cooler Shock Reusable Ice Packs deliver dependable, long-lasting cooling for lunch boxes, coolers, and on-the-go adventures. This 5-pack is designed to stay colder longer, helping you enjoy crisp yogurt, fresh salads, and cold beverages throughout the day. With a freezing performance that rivals traditional ice, these packs are compact enough for everyday use yet robust enough for outdoor trips.
Whether you’re packing a school lunch, a beach tote, or a fishing excursion, Cooler Shock packs slide into insulated totes or backpack coolers with ease. Their compact footprint helps maximize cooler space without sacrificing cooling power, so you can keep a variety of foods and drinks cold through the day.
This 5-pack includes a practical funnel to simplify the filling process. For best results, rinse and dry the packs before storage. Keep them in a freezer-friendly place so they’re ready whenever you need a quick chill.
In short, Cooler Shock offers a flexible, practical cooling option that complements your meals and outdoor plans—helping you stay refreshed without relying on traditional ice.
Q: How do Cooler Shock ice packs work?
A: Cooler Shock packs are activated by filling with water, then freezing; they provide long-lasting cold for lunches, coolers, and on-the-go meals.
Q: Are these ice packs safe for use in school lunches?
A: Yes, they are designed for lunch boxes and small coolers, helping keep foods safely chilled for hours.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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