




We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Designed for days out, the CORE 20 Liter Performance Soft Cooler Tote blends rugged practicality with thoughtful insulation. Its high-density EVA foam and reflective layer work together to slow heat transfer, while a soft but durable TPU shell stands up to outdoor use. The result is a cooler that travels with you—from car trunks to picnic blankets—without sacrificing contents’ chill or organization.
What you gain from this tote goes beyond keeping drinks cold. The system is built for real life: a leakproof closure, reliable storage, and flexible carrying options that adapt to your plans. It’s a practical companion for errands, weekend adventures, and spontaneous gatherings where you want to keep perishables refreshed and within reach.
The tote’s soft exterior makes it easier to stash in trunks, back seats, or cramped corners, while the combination of insulation, a leakproof zipper, and welded seams provides a practical cooling solution in outdoor settings. The front pocket adds quick-access storage for keys, sunscreen, or napkins, and the range of carrying options reduces strain when loading or unloading at your destination.
In short, the CORE 20 Liter Performance Soft Cooler Tote is a versatile choice for active lifestyles. It offers meaningful features that support cooler performance and everyday usability without promising outcomes beyond what real-world use can deliver.
Q: What makes the CORE 20 Liter cooler leakproof?
A: The patented TRU Zip waterproof zipper plus fully welded seams prevent leaks.
Q: How long can the cooler keep drinks and food cold?
A: CORE COOL insulation can keep contents chilled for up to 2.5 days.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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