




We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
When heat rises, meals and drinks deserve steady cooling. These reusable gel freezer packs are crafted to deliver reliable cold in lunch boxes, small coolers, and even portable fans. Each pack freezes into a solid block that gradually releases chill, helping your perishables stay within reach while you’re on the go.
Built with durable PE material, these ice packs resist cracking and leakage, so they’re ready for daily use, camping trips, and weekend getaways. The compact footprint keeps your gear organized without crowding space in your bag or cooler.
From school lunches to road trips, these packs help maintain a safe, inviting temperature for your foods and drinks. They’re versatile for home cooling, travel days, and casual outdoor recreation.
To recharge, simply fill with water and freeze. Cleaning is quick—rinse, air dry, and return to storage for repeated use. A durable, reusable option that minimizes waste while delivering cooling when you want it.
Note: These packs are designed to support cooling needs and should be used as part of your cooling plan; individual results depend on ambient conditions and how they’re used.
Q: Are the DOITOOL ice packs reusable?
A: Yes. Fill with water, freeze solid, and reuse for cooling in lunch boxes, coolers, or fans.
Q: How should I care for these ice packs?
A: Rinse after use, avoid sharp objects, and let air dry before refreezing for best performance.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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