




We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Dr.Warm heated socks are designed to deliver personalized warmth when you need it most, from chilly mornings to outdoor adventures. You can fine‑tune heat levels in real time either with the exclusive Dr.Warm app on your smartphone or with a simple button on the battery pocket. This flexible control helps you stay comfortable across varying conditions without adding bulk to your gear.
Choose the level that matches your activity and environment. The system offers three distinct temperatures: 167°F (75°C) as the high setting, 149°F (65°C) for mid warmth, and 122°F (50°C) for gentler warmth. This range makes the socks suitable for everything from brisk outdoor sessions to quieter indoor waits in cold weather.
The fabric blend combines heat retention with softness, and at about 3 mm thick they provide warmth without adding unnecessary bulk. For best results, consider wearing them in looser footwear like boots. The material is designed to be washable, and there is a size option (including a Kids S) to ensure a comfortable fit for younger wearers as well.
Each pair houses two large‑capacity 3000mAh rechargeable Li‑ion batteries. Real‑world warmth ranges roughly from 3.5 to 8 hours depending on the heat setting and activity. A full recharge takes about four hours, making them a practical companion for full‑day outings in cold conditions.
These heated socks are well suited for a variety of outdoor pursuits such as skiing, snowboarding, hiking, hunting, fishing, cycling, skating, motorcycling, and equestrian activities. They can also be a practical option for anyone who spends long periods in chilly environments, helping keep feet warm during extended stays outside.
While warmth is a real benefit, outcomes can vary with weather, footwear, and activity. The design focuses on delivering adjustable warmth, a comfortable feel, and easy care so you can decide what feels best for your day without making guarantees about specific results.
Q: What devices control the temperature?
A: Control heat levels via the Dr.Warm APP or the battery pocket button.
Q: How long does the battery last and how long to charge?
A: Two 3000mAh batteries provide about 3.5–8 hours; full recharge takes around 4 hours.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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