




We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Duraflame Firestart Indoor/Outdoor Firelighters simplify the way you light fires. Packaged in a 12-count, these starters are wrapped individually for convenience and designed to ignite with minimal effort. The blend of wax and renewable biomass delivers a steady flame, helping you go from kindling to warmth with less fuss, whether you’re indoors by the fireplace or outdoors under the night sky.
In real-world use, you’ll notice how quickly a flame takes hold, accompanied by the familiar crackle of logs and the soft glow of embers. The product’s compact form makes it easy to stash in a tackle box, grill cabinet, or outdoor gear bag, so you’re ready for spontaneous fires on camping trips or weekend backyard gatherings.
Note: These firestarters are designed to assist ignition and are not a warranty of performance. Results can vary with weather, wood type, and ignition method. Always follow safety guidelines when handling open flames.
Q: How many firestarters are in the Duraflame Firestart pack?
A: The 12-pack provides mess-free ignition options for both indoor and outdoor fires, reducing setup time.
Q: What settings are Duraflame Firestart suitable for?
A: Ideal for BBQs, fireplaces, fire pits, and campfires; it offers quick ignition and extended flame for longer warmth and ambiance.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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