




We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Meet Ecozoi's Stainless Steel Slim Ice Packs — a four-pack of durable cooling companions designed for lunch boxes, bento bags, and small coolers. Crafted from premium food-grade 304 stainless steel, these packs are BPA-free and plastic-free, offering a sustainable alternative to disposable gel packs.
The slim, lightweight design slides beside containers without crowding your bag, while the leak-proof construction helps you avoid spills and mess. When it’s time to clean up, simply place them in the dishwasher and reuse again and again.
Imagine a crisp, cool lunchbox that stays organized and free of plastic waste. The steel packs feel cool to the touch, and the absence of gel means no potential leaks into your bag. On a hot day, they help keep yogurt, fruit, sandwiches, and beverages pleasantly chilly from morning to afternoon.
To get the most from your Ecozoi packs, simply rinse after use and place them in the dishwasher. With proper care, these stainless steel packs offer long-lasting cooling performance you can count on in daily routines and adventures.
Eco-conscious shoppers will appreciate the plastic-free design, durable build, and reusability. While individual results vary by storage conditions, many people find these packs help maintain freshness and reduce waste compared with disposable options.
Q: Are Ecozoi stainless steel ice packs reusable and dishwasher safe?
A: Yes. The packs are designed for repeated use, are plastic-free, and dishwasher-safe for easy cleaning.
Q: How long do Ecozoi ice packs keep food cold?
A: In typical use, they keep foods and drinks cold for up to 6 hours, depending on conditions.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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