

We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
ENGEL 5°F freezer packs deliver dependable cold without the mess of traditional ice. Made in the USA, these packs use a 32°F (0°C) phase-change to keep perishables chilled without freezing solid. They fit neatly in most coolers, lunch totes, and camping gear, making them versatile for boating, fishing, camping and everyday food storage.
The 32°F (0°C) phase-change material absorbs heat as it shifts between solid and liquid, creating a stable cooling plateau. This means your food stays cold without freezing, offering predictable performance across different climates and trip durations.
Practical, clean and safe, these packs are designed to replace loose ice and dry ice. The non-toxic materials are safe to handle, and the leak-proof cap reduces drips in bags and coolers. With a durable outer shell, refreezing is straightforward, so you can plan ahead for weekend trips or long fishing expeditions.
The ENGEL freezer packs are designed to be a practical, non-toxic choice for keeping foods and drinks cool. They support cooler performance without the daily mess of melting ice, while offering a durable, reusable option for frequent travelers and outdoor enthusiasts.
Q: What makes ENGEL freezer packs different from regular ice?
A: They use a 32°F phase-change to stay cold without freezing, plus a durable, non-toxic, reusable design.
Q: Are ENGEL freezer packs made in the USA and do they have a warranty?
A: Yes—made in the USA and backed by a limited lifetime warranty.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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