




We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Lighting a fire should feel effortless and safe, whether you are preparing a weeknight dinner on the grill, curling up by the fireplace, or gathering under the stars around a campfire. Fire-ballz Eco-Friendly Fire Starters are designed to make ignition quick and reliable without the guesswork. From the moment you place one starter amid kindling and logs, you notice the steady glow and clean burn that follows. The starters are built to work in a range of conditions, helping you light even when a breeze or damp wood threatens to slow things down. In moments, you can shift your focus from the setup to the experience—savoring the warmth and the company that flame creates.
These starters are ready to use straight from the box. They are waterproof for reliable lighting in changing weather, and they burn with zero smoke or strong chemical scent, helping keep indoor air pleasant and outdoor gatherings comfortable. Each ball offers a burn time of up to 17 minutes, giving you a predictable window to start a fire, light the grill, or maintain a gentle flame for conversation or food. With a 12-pack, you’ll have enough ready-to-use starters for several occasions, avoiding last minute runs to the store and minimizing fuss when you want to enjoy the moment.
Whether you are lighting the barbecue, warming a cozy hearth, or enjoying a camp night, these starters help you light faster and get to the moment you are after—warmth, flavor, or conversation. The clean burn keeps the environment comfortable, and the compact design makes it easy to stash in a bag or drawer for outdoor adventures.
Inside each 12-pack you will find 12 ready-to-use starters designed to fit standard fire pits, grills, fireplaces, or campfire wood stacks. The combination of ease, reliability, and responsible materials makes Fire-ballz a convenient companion for everyday fires and weekend adventures.
Q: What makes Fire-ballz eco-friendly fire starters a good choice?
A: They are ready to use, waterproof, non-toxic, and odorless, offering quick ignition with a clean burn for indoor or outdoor fires.
Q: How many starters are in the package and where can I use them?
A: The 12-pack covers multiple sessions, suitable for fire pits, grills, fireplaces, and campfires.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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