




We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
When the heat rises, the Chilly Pad PRO cooling towel from FROGG TOGGS delivers an instant refresh with a soft microfiber touch against your skin. Chemical-free and reusable, this towel blends practical cooling with everyday comfort for active days and outdoor adventures.
Activation is quick and simple. Just water the ultralight towel, wring out the excess, and you’ll experience immediate relief as it begins to feel cooler against your skin.
Ideal for the gym, outdoor sports, construction sites, hot flashes, firefighting scenarios, theme parks, and long days outside. Lightweight and compact, it travels easily in a bag and dries quickly for the next session.
After use, rinse, wring, and machine wash. Air dry or tumble dry on low to maintain softness and cooling performance over time.
FROGG TOGGS has a history of delivering affordable, dependable cooling and outdoor gear, built to support active lives with practical comfort.
Q: What is the Chilly Pad PRO cooling towel and how does it work?
A: Hydrated ultrafine microfiber cools quickly when wet, delivering instant relief and a prolonged cooling feel during activity.
Q: How should I care for the towel to maximize reuse?
A: Rinse and wring after use, machine wash, and air dry to maintain softness and performance.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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