




We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Meet the FROGG TOGGS Chilly Pad Pro cooling towel, a lightweight microfiber accessory designed to refresh you when the heat climbs. With a 33 by 10.5 inch footprint, it drapes softly over shoulders or around the neck, offering an instant cooling sensation once activated with water. This unisex towel is chemical-free and machine washable, ready to reuse after each wash. Its fabric provides UPF 50 sun protection, helping you stay comfortable in sunny environments.
When activated with a splash of water, the towel can drop a noticeable amount of warmth from the skin in under 30 seconds. Activation is quick and simple: wet it, wring it out, and press it to your skin for a crisp, refreshing chill.
Ideal for gym sessions, sports practices, outdoor work, or hot-weather outings, the Chilly Pad Pro adapts to a range of activities. Its lightweight feel makes it easy to stash in a gym bag or backpack.
Activation is straightforward in two steps. First wet the towel with water, then wring out to remove excess moisture. Drape or apply to the skin for an immediate refreshing sensation.
Q: How do I activate the Chilly Pad Pro towel?
A: Wet the towel, wring out, and place against skin for instant cooling.
Q: How long does the cooling last and how do I refresh it?
A: Cooling lasts up to 2 hours; rewet and wring to reactivate.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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