




We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Meet the Chilly Pad Pro by FROGG TOGGS, a lightweight microfiber cooling towel designed for hot days, intense workouts, and hard-working hours in the sun. Activated with water, this towel delivers instant cooling that feels refreshing against the skin, helping you stay comfortable longer without fuss. It’s chemical-free, machine washable, and reusable, built to endure repeated use from gym sessions to outdoor jobs.
Activation takes just two simple steps. Wet the towel, wring out excess water, and enjoy an immediate cooling sensation. The fabric is engineered to cool up to 30 degrees below typical body temperature within moments, providing a brisk break when you need it most. When the chill fades, rewet and wring again to reactivate the effect.
This towel is designed for real-life use: gym sessions, construction sites, theme park days, or hot flashes relief. It’s a practical companion for athletes, outdoor workers, and anyone who likes to stay cool without fuss. The dual promise of instant relief and long-lasting reusability helps you focus on your activity rather than the heat.
For best results, machine wash as needed and reuse. The chemical-free fabric maintains performance over time, so you can rely on it across seasons and activities.
Note: This description highlights product capabilities and practical benefits without promising universal results. Actual cooling duration may vary by environment and activity level.
Q: How do you activate the Chilly Pad Pro cooling towel?
A: Wet the towel, wring out, and gently shake to initiate cooling; rewet to re-activate.
Q: How long does the cooling effect last?
A: Cooling can last up to two hours; rewetting refreshes the effect.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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