




We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The Hydro Flask Carry Out Soft Cooler is a compact, insulated bag designed to travel light or go big—without compromising freshness. Its wide hinge-top opens fully for easy loading and quick cleanup, while the interior remains leakproof and simple to wipe down after meals or snacks. Thoughtful details help keep your food and drinks organized, so you can focus on the moment rather than the logistics.
With lightweight insulation, this 12 L bag can keep contents cold for up to 24 hours when used with an ice pack. It also holds up to 20 cans without ice, making it a versatile companion for picnics, sports games, or beach days. The durable exterior and leakproof interior work together to protect contents from bumps and spills while you move through your day.
Pack a meal, snacks, and drinks for a day on the go—whether you’re city-hopping, heading to the park, or hitting the trail. The 12 L capacity balances compactness with usable space, while the top seal helps you load and clean with ease. The bag’s design supports flexible outings, from a quick lunch run to a weekend excursion with friends.
The main body uses bluesign approved 100% recycled polyester with a durable coating for long-lasting wear. Exterior is water-resistant, and the lid and base are compression-molded for extra stability. Item dimensions: 11.5 L x 8.5 W x 12 H. Durable, easy-to-clean construction makes everyday care simple.
Q: How long can the Hydro Flask Carry Out Soft Cooler keep items cold?
A: Keeps items cold up to 24 hours when used with ice packs, ideal for day trips.
Q: What fits inside the 12 L Surf Cooler and is it easy to clean?
A: Holds up to 20 cans without ice; interior is leakproof and easy to wipe clean.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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