




We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Hydro2Go's four-pack redefines what you expect from a cold pack. Built for real life, these packs blend sturdy aluminum construction with thoughtful design to keep perishables fresh during school days, picnics, beach trips, camping, and weekend adventures. They feel cool to the touch and have a clean, solid profile that slides easily into most coolers and lunch boxes.
In practice, you’ll notice a calm, steady chill rather than the chaos of melted ice. When used inside a cooler, the packs can hover around 18°F (-8°C) for up to 48 hours, delivering dependable cooling long after you’ve packed up the bag. The aluminum body is designed to stay rigid, and the seal minimizes moisture around your food and drinks, so you won’t have to deal with a soggy mess.
Setting up is straightforward and quick. Start by unscrewing the lid, then fill with tap water, reseal, and freeze for a full day. The result is a ready-to-use chill pack that you can rely on when it matters most—like packing school lunches, keeping drinks cool during a day out, or storing perishables while you travel.
With Hydro2Go, you’re getting a practical solution that reduces mess, extends cooling time, and supports your on-the-go lifestyle. It isn’t a guarantee of outcomes, but it does offer a dependable way to keep items cold, preserve flavors, and simplify outdoor moments without the guesswork.
Q: What are the key benefits of Hydro2Go ice packs?
A: They offer longer cooling, a leak-proof seal, a portable carry handle, and a reusable design for versatile use.
Q: How do I use Hydro2Go ice packs?
A: Unscrew the lid, fill with tap water, tighten, and freeze for 24 hours before use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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