

We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The Kong Lift Ascender is a purpose-built rope tool designed for smooth, confident ascent. This right-hand variant arrives in assorted colors and measures 193 mm in length, striking a balance between compact handling and reliable performance. Built to work with standard climbing ropes, it emphasizes ergonomic grip and a locking design to help reduce the risk of accidental detachment during use.
With its thoughtfully engineered handle and precise mechanical action, this ascender offers a tactile, controlled experience on the rope. The combination of Italian craftsmanship and practical features makes it a versatile option for climbers, arborists, and outdoor enthusiasts who value comfort and stability in ascent work.
The Lift Ascender combines a comfortable, ergonomic grip with a locking mechanism designed to help prevent accidental rope release. Its compact form supports easy transport between locations and quick deployment when you need to progress along a rope system.
For best results, thread a rope within the 8–12 mm range through the ascender, ensure the locking mechanism is engaged, and test with gentle tension before full ascent. Keep the device dry and stored correctly when not in use to preserve performance.
Q: What rope sizes is the Kong Lift Ascender compatible with?
A: It works with ropes from 8 to 12 mm for versatile use.
Q: What safety features does the ascender include?
A: A locking design helps prevent accidental rope release during ascent.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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