

We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Meet Nordic Ice NOR1032, a durable, reusable poly gel pack designed to shield temperature‑sensitive items during transport. Each 16 oz pack freezes solid and remains sturdy enough to wrap around containers, helping keep perishable foods, medicines, and other goods within an intentional cool range.
These packs are built for reliable cooling across shipments. The 3‑pack setup provides flexible coverage for boxes, pallets, or individual shipments, reducing the need for multiple separate sources of cold. A steady, crisp chill helps your products travel with confidence.
For best results, place the packs in the freezer until completely solid, then position around your items during packing. After use, you can reuse them in future shipments. Follow local guidelines for disposal of biodegradable materials when they are no longer suitable for reuse.
The combination of a biodegradable, non‑toxic design with durable construction supports multiple uses while helping to reduce waste in everyday operations. Whether you’re shipping fresh products, temperature‑sensitive samples, or time‑critical items, NOR1032 aims to provide dependable cooling without complicating your workflow.
Q: What is included in the Nordic Ice NOR1032 Pack?
A: A 3-pack of reusable 16 oz gel packs designed for dependable cooling during transport.
Q: Are Nordic Ice gel packs biodegradable and non-toxic?
A: Yes, NOR1032 gel packs are biodegradable and non-toxic, offering a safer option for shipping and handling.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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