


We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Drain your RTIC cooler without lifting a finger thanks to a cleverly designed screw-in drain plug. When not in use, secure the provided cap to lock in your cooler's cold-holding power, guarding ice and contents on the trail, at the beach, or on the job site.
The drain plug features a gasketed, leak-proof seal and rugged construction that stands up to outdoor use. It drains when partially open without requiring you to remove the plug entirely, so you can control the flow with minimal effort.
When the drain is not needed, the included cap can be secured to protect cold contents and prevent accidental leaks during transport. The combined design supports tidy, spill-free drainage and reliable cooling between uses.
Practical scenarios include camping trips, fishing excursions, tailgate parties, and long road adventures, where a quick, controlled drain helps you refresh ice and beverages faster. The overall system remains focused on durability and ease, offering a simple upgrade that complements active outdoor living.
The gasketed drain plug delivers a consistent seal and rugged performance, even when exposed to sand, rain, or splashes. The cap attachment enhances organization, reducing the chance of losing components on busy days.
For best results, rinse and dry parts after use and avoid overtightening the cap to protect the gasket. When storing, keep the cap attached for quick setup on your next outing.
Q: What are the main benefits of the RTIC drain plug?
A: Leak-proof seal, partial-drain capability, and a recessed cooler floor for smooth draining.
Q: How do I use the cap when the drain is not needed?
A: Attach the cap to keep contents cold and prevent leaks during transport.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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