




We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Designed for day trips, picnics, and getaways, this soft cooler combines rugged durability with lightweight portability. Its heavy-duty nylon shell stands up to rough terrain, while the insulated interior helps keep contents cool for up to 2 days when you follow RTIC cooling tips. The floating design adds a practical touch—snacks and drinks can accompany you to the pool, lake, or boat without being left behind.
A thoughtfully placed zippered pocket offers quick access to small essentials, and the adjustable shoulder strap lets you carry by hand or sling it over your shoulder for long days outdoors. This cooler is a versatile companion for travel, beach days, camping, or a simple commuting lunch bag.
Note: This item is not intended for use by children under 12. Availability may vary by size, with options to fit up to 50 cans in the largest model. The packaging may list a different can count, but the internal capacity is designed to accommodate your chosen size.
Q: How long can items stay cool in the RTIC Ultra-Tough Soft Cooler 12 Can?
A: Up to 2 days with proper cooling tips and outside conditions.
Q: Is the cooler bag leak-proof and easy to carry?
A: Yes, the EZ Waterproof Zipper helps prevent leaks, and the adjustable strap makes it easy to transport.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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