




We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Designed for cold days and active routines, SURGOAL heated gloves blend a rugged exterior with a plush velvet lining. A high-capacity 7.4V battery powers rapid warmth—you can feel heat begin in roughly 25 seconds—so you can shift from chilly to comfortable without delay. The thoughtful build aims to keep moisture out and devices at your fingertips ready for use.
Choose from three heat modes to suit your activity and environment. High delivers warmth between 140–149°F for extreme cold, medium holds 131–140°F for steady comfort, and low sits at 122–131°F for longer wear. Runtimes align with the setting: about 3 hours on high, 4.5 hours on medium, and up to 8 hours on low. A single button keeps operation straightforward during outdoor sports, commuting, or work tasks.
The gloves feature a PU waterproof coating with a HIPORA membrane to block snow, rain, and moisture. Heating elements use durable, short‑circuit resistant materials, while a velvet lining helps retain heat and stays comfortable against skin.
Ideal for skiing, motorcycling, hiking, or cold commutes, these gloves aim to balance warmth with dexterity. They may help you stay outdoors longer on frosty days, while keeping your hands ready for tasks that require device use or light grip.
Care is simple: they’re machine washable and designed to endure winter conditions with proper cleaning and care, maintaining performance over time.
Q: What runtimes do SURGOAL heated gloves offer?
A: High about 3 hours; medium about 4.5 hours; low about 8 hours, depending on setting.
Q: Are these gloves waterproof and easy to clean?
A: Yes. They feature IP65 waterproofing and are machine washable for easy care.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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