




We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Confront cold days with dependable warmth that stays flexible for your routines. SURGOAL Heated Gloves are powered by a high-capacity 7.4V battery, delivering rapid heat and reliable endurance for outdoor activities. A 25-second ramp to the target temperature means you won’t wait to get moving, and a 3.5-hour fast charge helps you get back to the task sooner. This design carries UL and FCC safety certifications for peace of mind, while preserving dexterity for everyday tasks, from winter commutes to outdoor adventures.
Three heat levels let you tailor warmth to conditions and activity. High keeps you comfortable in extreme cold (skiing, winter hunting), Medium provides steady warmth for longer outings, and Low extends runtime for all-day wear. The system targets 122°F–149°F at the fingertips with wraparound coverage across the back of the hands and all five fingertip pads, reducing cold spots for a more consistent feel.
The gloves are built with a PU waterproof coating and HIPORA membrane to block snow, rain, and moisture. Heating elements use composite metal fiber for durability and short-circuit prevention, while a velvet lining helps retain heat for lasting comfort. They’re machine washable for convenient maintenance after outdoor use.
Beyond warmth, these gloves are designed for effortless handling: goggles wipe on the thumb, an adjustable wrist strap blocks wind, a finger loop enables quick wear, and touchscreen fingertips let you operate devices without removing gloves. The combination supports a range of winter activities—from commuting to riding to outdoor work—without sacrificing dexterity or protection.
With SURGOAL, you get a versatile winter glove that blends warmth, weather resistance, and user-friendly details to support your outdoor lifestyle—whether you’re carving through powder, navigating city streets, or performing outdoor tasks in colder weather.
Q: How long does the battery last on SURGOAL Heated Gloves?
A: Runtime varies by heat setting: about 3 hours at High, 4.5 hours at Medium, and up to 8 hours at Low.
Q: Can I wash these gloves and still expect waterproof performance?
A: Yes. They are machine washable and feature a PU waterproof coating with HIPORA membrane for moisture resistance.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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