




We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Face chilly days with confidence. SURGOAL Merino Wool Heated Socks combine a rechargeable 7.4V battery with smart heating elements to provide steady warmth where you want it most. The system is designed for endurance, and you can fine-tune heat levels to match your activity, whether you’re on a windy slope or a frosty camp night. The result is a comfortable, foot-friendly warmth that doesn’t rely on bulky layers or bulky gear.
Control is intentional and straightforward. Use the mobile app for precise temperature settings or switch via the battery button when you’re in a rush. At the top setting, warmth can reach up to 122°F for a quick heat boost, while the energy-saving mode keeps you going up to 10 hours at 104–108°F. A fast 3.5-hour recharge with a 66W charger keeps downtime short and practical for busy trips.
Instead of visible cables, the socks embed circular heating wires around the forefoot and instep. This design delivers even heat distribution while maintaining a slim silhouette inside your boots. For care, remove the battery before washing and use the included PE washing bag to machine wash safely.
A thoughtful fabric blend of 35% Merino wool and 30% faux mink fur creates a soft, warm layer that helps retain heat and wick moisture. The outcome is a drier feeling on multi-hour outdoor adventures, whether you’re skiing, snowshoeing, or hiking through chilly air.
Imagine stepping off a chairlift into crisp air, then dialing up warmth as you strap on your gear. Picture a cold dawn hunting trek or a long winter commute where feet stay comfortable without overheating. The mix of Merino warmth and controlled heat makes these socks a flexible layer for varied outdoor routines.
To protect the heating elements, always remove the battery before washing. Use the included PE bag for machine washing, and air dry. This approach helps maintain performance across seasons and ensures the socks stay plush over time.
Q: How long do the SURGOAL Merino heated socks stay warm on a full charge?
A: Up to 10 hours in energy-saving mode (104–108°F); about 3.5 hours at the highest setting (113–122°F).
Q: Are these socks washable?
A: Yes—remove the battery and machine wash safely in the included PE washing bag.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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