




We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
When winter arrives, SURGOAL delivers warmth that stays with you through the day. This waterproof heated jacket is designed for practical comfort with four heating zones that target the collar, both front pockets, and the upper back. The result is an enveloping warmth that feels natural, not bulky, so you can focus on the moment rather than the weather. A lightweight graphene lining works in concert with ultra-thin carbon fiber elements and a soft cotton interlining to create a triple-layer feel that mirrors the insulation of several jackets in one, while remaining surprisingly sleek for a slim-fit silhouette.
In everyday terms, imagine stepping out for a chilly morning commute or a snowy afternoon on the slopes and feeling a steady, controllable warmth that adapts to your pace and environment. You control the temperature with three settings—High, Medium, and Low—so you can dial in comfort as you move from outdoor wind to indoor warmth without fiddling with layers.
The outer shell is a 2.5L hardshell fabric with a TPU water-repellent coating. Moisture beads up and rolls away, while fully taped seams guard against rain and snow. The jacket remains breathable and windproof, making it a reliable choice for stormy commutes or gusty ridgelines. A tailored H-shape cut, along with adjustable waist and hem drawcords, provides a snug, flattering fit that avoids a bulky, oversized feel.
Power your warmth with a 7.4V 10000mAh battery that charges rapidly—about 1.5 hours to full. A dedicated power bank adapter cable lets you connect to an external power bank when you’re outdoors and the internal battery needs a boost. The system supports Type-C and USB interfaces for flexible charging options, so you’re rarely left in the cold.
Your purchase includes the heated jacket, a powerful 7.4V battery, charging cable, adapter, and a user manual, all packed in a premium gift-ready box. The coat carries a two-year warranty, with SURGOAL support available for assistance. For best waterproof performance, follow the cleaning guide provided to preserve fabric integrity and seam sealing.
In short, this jacket is designed to adapt to winter realities—commuting, outdoor sport, and weekend adventures—while staying true to a slim silhouette that layer-friendly and comfortable to wear all day.
Q: Is the SURGOAL Waterproof Heated Jacket compatible with external power banks?
A: Yes. It includes a power bank adapter cable and supports external USB-C power banks for extended warmth.
Q: What weather conditions is this jacket designed for?
A: A 2.5L hardshell with 8000mm waterproofing, taped seams, windproof design, and four heat zones offer versatile warmth in cold, wet conditions.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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