




We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
When cold weather hits, this jacket aims to provide controllable warmth without bulk. It pairs a lightweight 7.4V 10000mAh battery with a 1.5‑hour fast charge, and it includes a Power Bank Adapter Cable so you can link to an external power source for ongoing heat as you explore outdoors or navigate long commutes. Type‑C and USB compatibility make recharging straightforward, helping you stay prepared for changing conditions.
Four strategically placed heating zones work together to deliver comfort where you need it most: the collar, both chest pockets, and the upper back. The interior uses a graphene‑infused lining with ultra‑thin carbon fiber heating elements and soft cotton interlining, delivering insulation that feels substantial yet lightweight. Choose from three temperature settings to adjust heat levels as activity and weather shift.
Constructed with 2.5L hardshell fabric and a TPU water‑repellent coating, the jacket sheds moisture and resists wind while remaining breathable. Fully taped seams and an 8000mm waterproof rating help keep you dry, while a tailored H‑shape cut with adjustable waist and hem drawcords provides a streamlined silhouette without a bulky feel.
Practical features include a durable, tested zipper, multiple pockets (including an arm pocket for cards and fleece-lined hand pockets), cuff adjustments, thumb loops, and underarm vents for airflow. A detachable hood adds versatility for hunting, skiing, or urban use, while the overall design aims to stay comfortable in motion.
Your purchase includes: 1 heated jacket, 1 7.4V 10000mAh battery, 1 charging cable, 1 adapter, and a user manual, all in a premium gift-ready package. A 2‑year warranty supports you, and following the cleaning guide helps maintain waterproof performance over time.
Q: What heating zones does the SURGOAL Waterproof Heated Jacket include?
A: It has four zones: collar, two chest pockets, and upper back for targeted warmth.
Q: Is the jacket waterproof and compatible with power banks?
A: Yes. It features 2.5L hardshell, TPU coating, 8000mm waterproof rating, and power-bank compatibility via the included cable.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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