




We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Meet a winter layer built for adaptability, from city streets to mountain trails. The SURGOAL heated jacket blends intelligent warmth with rugged protection, delivering warmth precisely where you feel it most: the collar, front pockets, and upper back. Graphene lining and ultra-thin carbon fiber heating elements work in harmony with a soft cotton interlining to create three-layer insulation without adding bulk, so you stay comfortable even as the weather turns harsh.
Control your comfort with three temperature settings: High (135°F), Medium (110°F), and Low (90°F). A lightweight 7.4V 10000mAh battery provides 1.5 hours of solid warmth with 20W fast charging. When you’re away from power outlets, a dedicated Power Bank Adapter Cable lets you connect to an external power bank via Type-C or USB interfaces, keeping you heated during outdoor ventures.
The outer shell uses a 2.5L hardshell fabric with a TPU water-repellent coating to shed moisture while staying breathable. Fully taped seams and an 8000mm waterproof rating provide storm-ready protection, while a tailored H-shape cut with adjustable waist and hem drawcords delivers a snug, streamlined silhouette that won’t feel bulky. Cuffs feature hook-and-loop closures and thumb loops to seal out wind, and underarm vents promote airflow during active moments.
Durable SBS zipper endures heavy use, and multiple pockets—arm pocket, two chest pockets, and two fleece-lined hand pockets—provide secure storage and warmth. The detachable hood and design versatility make it suitable for skiing, hunting, mountaineering, or urban commutes. Your purchase comes as a complete kit: the heated jacket, a 7.4V 10000mAh battery, charging cable, adapter, and user manual, all boxed in a premium gift-ready package. SURGOAL backs it with a 2-year warranty and helpful support if you need assistance. Care tips in the included guide help preserve waterproof performance over time.
Q: How does the SURGOAL Waterproof Heated Jacket keep you warm?
A: Four heating zones—collar, two front pockets, and upper back—plus graphene lining offer versatile warmth in cold conditions.
Q: Is the jacket ready for outdoor power on the go?
A: Includes a 7.4V 10000mAh battery, 20W fast charge, and a power bank adapter for external power when needed.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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