




We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The North Face Thermoball Hooded Jacket blends lightweight warmth with practical weather protection. Featuring recycled Thermoball synthetic insulation, this piece traps heat without adding bulk, so you stay comfortable whether you’re navigating city streets or carving through alpine trails. It folds neatly for easy layering and packs away when you don’t need it, making it a versatile choice for fluctuating conditions.
Designed for real-world weather, the jacket uses WindWall fabric to help shield you from chilly gusts and a 100% recycled polyester body and lining to balance warmth with breathability. The non-PFC Durable Water-Repellent (DWR) finish provides a practical barrier against light rain and mist, giving you confidence to move in damp, changing environments without needing a heavier shell.
Practical details fuel everyday comfort: the adjustable hood creates a personalized seal against cold air, while the draft-flap and chin guard minimize drafts without restricting vision. Secure pockets keep small items safe, and the ability to pack the jacket into a pocket makes it convenient for fluctuating weather on commutes, flights, or weekend getaways.
Fit, fabric, and care: The regular fit is crafted to accommodate layering, while the recycled polyester keeps the look streamlined and durable. Caring for the jacket involves standard washing and air drying to preserve loft and performance over time.
Q: What makes The North Face Thermoball Hooded Jacket comfortable in cold weather?
A: It uses lightweight recycled Thermoball insulation with WindWall fabric and a DWR finish to help trap warmth and shed light moisture.
Q: Is this jacket packable for travel or day trips?
A: Yes, it packs into its own hand pocket for easy stow-and-go versatility.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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