




We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Meet a compact warmth solution designed for cold days. The Therm-ic Set combines two ultra-thin heated insoles with a pair of C-Pack 1300 B Bluetooth batteries, delivering consistent warmth across winter activities, daily commutes, and outdoor adventures. Engineered for a discreet profile, this kit aims to keep your feet comfortable without adding bulk to your boots.
The Heat Flat insoles are engineered to be exceptionally slim and flexible. They can be cut to fit your shoe size, and they slide easily into snow boots or ski boots. With ultra-fine heating elements, you get steady warmth and a comfortable foot temperature as you move.
The C-Pack 1300 B batteries provide practical control and reliable power. They offer three manual heat settings at the press of a button and Bluetooth connectivity to adjust up to ten heat levels via the Therm-ic Heat Control Mobile App. A USB charger is included for convenient recharging; wall charger is not supplied.
From brisk morning runs to long ski days, the set is designed to help maintain warmth during extended outdoor activity. Depending on your settings and pace, the 13-hour battery life supports longer outings. This kit includes two heated insoles and two Bluetooth-enabled batteries to get you going right away.
Cut the insoles to fit, insert into your footwear, and adjust warmth to preference. Keep the batteries charged with the supplied USB charger and avoid excessive bending or damage to the heating elements.
Q: How do I control the heat on Therm-ic Set Heat Flat + C-Pack 1300 B?
A: Use the single button for the three manual levels, and the Therm-ic app for additional settings.
Q: How long does warmth last on a full charge?
A: Up to 13 hours of warmth, depending on heat level and activity.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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