




We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The Thule Helium Pro Hanging Bike Rack redefines how you transport bikes. Crafted from lightweight aluminum, it pairs durability with a feather-light feel, turning loading and unloading into a smoother, less strenuous task. At roughly 20 lbs, this rack offers a balance of rugged protection and easy handling for everyday use and longer trips alike. It accommodates two popular hitch sizes, 1.25 and 2 inches, broadening compatibility across many vehicles.
Designed to shield bikes from road dust and minor bumps, the Helium Pro emphasizes steady performance and user-friendly handling. The integrated cable lock adds a layer of security, while the anti-sway cradles help keep bikes spaced and stable even on uneven surfaces. The tilt feature enables tailgate access without bike removal, and the tool-free setup minimizes hassle on the way to your next ride. For best results, check the Compatibility Guide under Product Details to confirm fit with your vehicle’s hitch.
Q: Is the Thule Helium Pro compatible with both 1.25 and 2 hitch receivers?
A: Yes. It fits 1.25 and 2 receivers; check the Compatibility Guide for your vehicle.
Q: How does the tilt feature help with access to the rear of the vehicle?
A: The rack tilts down to give clear trunk access, making loading and unloading bikes easier.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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