




We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Planning a family camping trip or a spontaneous weekend in the woods? The Timber Ridge 4-Person Instant Pop-Up Hub Tent is designed to minimize setup time and maximize time spent enjoying the outdoors. In practice, you can have a comfortable shelter ready in about a minute, freeing you to focus on your first campfire, a sunset stroll, or a quiet moment under the stars.
Inside, there’s room to breathe. A large door, a top mesh skylight, and six mesh windows promote airflow, helping to keep the interior feeling fresh even when conditions shift. The PU2000 water-resistant coating paired with wearproof polyester helps protect your belongings from splashes and light rain, contributing to a dry, comfortable base for your adventures.
Practical design meets real-world needs with an extra vestibule that adds storage space for gear, shoes, and layers. The package includes a rain fly, sturdy stakes, tie-down ropes, and an oversized duffle bag, making setup and packing easier whether you’re heading to a campsite, a festival, or a family picnic.
Timber Ridge stands behind its products with care and support. If you encounter questions or need assistance, trusted customer service is ready to help you get back to enjoying the outdoors with confidence.
Overall, this Timber Ridge tent balances speed, protection, and practical storage so you can plan your outdoor moments with a bit more ease, while keeping expectations realistic about what a tent can deliver on unpredictable days.
Q: How long does setup take for the Timber Ridge 4-Person Pop-Up Hub Tent?
A: Setup takes around 60 seconds with the pop-up design.
Q: What comes included with the tent package?
A: Rain fly, sturdy stakes, tie-down ropes, and an oversized carry bag are included.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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