



Shipping costs and estimates depend on your destination. Delivery details
Request within 30 days of delivery. Conditions and exclusions apply. Return policy
Tracking is emailed after dispatch. Remote routes may take longer. Shipping policy
The TOPDON TS004 Pro Thermal Imaging Monocular translates heat signatures into crisp, actionable imagery, helping you understand your surroundings with confidence. With a high-resolution thermal sensor (384x288) and a smooth 50 Hz refresh, you’ll experience fluid contrast and reliable detail across varying conditions—from cool dawns to warm noons.
Pair with the TopInfrared App for live monitoring, instant image capture, and video recording with audio. The system supports offline operation so you won’t miss moments when connectivity is limited.
Note: The TS004 Pro offers powerful sensing capabilities in a variety of environments. Results can vary with conditions, and it should be viewed as a tool to enhance your field observations rather than a guaranteed outcome.
Q: What is the TS004 Pro's battery life and charging expectations?
A: Up to 11 hours on a full charge; recharge time varies by charger and usage.
Q: Can the TS004 Pro connect to a smartphone and record video?
A: Yes. It supports wireless connection via the TopInfrared App for live monitoring and recording with audio.
Orders ship across Canada. The shipping policy lists 1–2 business days for processing, followed by estimated delivery after dispatch: 3–7 business days for most Canadian provinces, or 7–14 business days for remote and Northern communities. These are estimates, not delivery guarantees.
Shipping costs, if any, and applicable taxes are shown at checkout before payment. Tracking details are emailed after dispatch. See the shipping policy for destination details, delays and split shipments.
Request an eligible return within 30 days of delivery. Items must meet the policy's condition requirements, including being unused/unworn with tags, accessories, parts and proof of purchase. Conditions and exclusions apply, including those for used items, gift cards and marked final-sale items.
For eligible returns, a prepaid return label is provided. Start by emailing canadawildco@gmail.com. Refunds are normally issued within 5–10 business days after the returned item is received; your payment provider may take additional time.
Read the full return and refund policy for eligibility, packaging requirements, exclusions and damaged or incorrect items.
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