




We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The Venustas Women’s Long Heated Down Jacket combines a sleek, mid-length silhouette with practical warmth for outdoor adventures and cold-weather commutes. The diamond-quilted pattern adds a flattering shape, while the extended length helps block chilly gusts and provide extra coverage where you need it most.
Experience responsive warmth with five heating zones distributed for core coverage: two on the chest, two in the pockets, and one along the back. Choose from three heating levels to tailor warmth to your activity and environment, whether you’re on a windy slope or waiting for the bus in a frosty city morning.
Filled with 90% premium duck down, the jacket delivers lofty warmth without bulk. A durable nylon shell adds water resistance and wind protection, helping you stay comfortable during damp days and outdoor activities such as hiking, skiing, or chilly camp nights.
The compact 36Wh battery heats quickly and supports multiple outings. Depending on the selected level, you can expect up to 10 hours of warmth on low, about 6 hours on medium, or around 3 hours on high. The battery charges in roughly 2.5 hours, getting you back to warmth fast.
The jacket is designed for easy care and everyday use. It ships with 1 jacket and 1 battery; charger is not included. The design and warmth make it a thoughtful, practical gift for loved ones who value comfort in cold weather.
Q: How long does the battery last on the Venustas heated jacket?
A: Up to 10 hours on low, about 6 hours on medium, and roughly 3 hours on high.
Q: Is this jacket machine washable?
A: Yes, the jacket is machine washable (charger not included with the package).
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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